Refund Policy
At Analytical & Combustion Systems, operated by M N Consulting Services LLC, we strive to provide high-quality products and services to meet your needs. Please read our refund policy carefully.
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1. Products
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All sales of physical products are final unless the product is defective or damaged upon delivery.
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If you receive a defective or damaged product, please contact us within 7 days of receipt at info@acs-ny.net with your order details and photos of the issue.
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Approved claims will be refunded or replaced at our discretion.
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2. Services
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For consulting services, we require clear scope and deliverables agreed upon before work begins.
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Refunds for services are generally not provided once work has commenced.
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If a service is canceled prior to commencement, a full refund will be issued.
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3. How to Request a Refund
To request a refund, email us at info@acs-ny.net with:
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Your name and contact information
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Order or service details
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Reason for the refund request
We will review your request and respond within 5 business days.
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4. Exceptions
We reserve the right to deny refund requests that do not comply with this policy or that we determine are made in bad faith.
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5. Contact Us
For questions regarding this refund policy, contact:
Analytical & Combustion Systems
M N Consulting Services LLC
Email: info@acs-ny.net
Website: https://acs-ny.net